The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses · chapter 7 · id the-lean-startup-c7-06-imvu-used-innovation-accountin

“IMVU used innovation accounting to track per-customer revenue improvements, demonstrating that actionable metrics drove real business decisions at the company.”

contestedconfidence: medium⚠ extracted by pipeline, re-audit pending

Receipts

Crunchbase IMVUpaywalled — manual check queued
IMVU raised $77M total and maintained $50-80M annual revenue for 15 years with near-zero growth. If innovation accounting drove decisions, it did not drive growth.
VentureBeat -- IMVU/Together Labs pivot to Web3paywalled — manual check queued
Together Labs (formerly IMVU) pivoted to Web3 and launched a crypto token (VCORE) that was poorly received, suggesting decision-making quality did not improve with time.
The Lean Startup principles pagesource alive
Ries presents IMVU's per-customer metrics as proof that innovation accounting works. The data comes exclusively from Ries' own account of his own company.

This claim is a stable, citable object. If you can falsify a verdict, tell us — corrections are loud here.